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Tuesday, January 3, 2012

How to retrieve a lost item left on one of the Disney ships

It's the "Disney Difference" once again.

I had left my sunglass "clips" on the Disney Wonder, it was not until I processed through Customs that I realized I did not have them.

Unable to return back on the ship to retrieve my clips, I was advised to complete a Lost & Found form at the Lost & Found desk in the departure/luggage terminal at the Port.  I completed the small 3 x 5 yellow card and hoped that my clips would be found and returned.

Since all lost and found items on the ships are packaged and shipped to Disney's processing center in Florida, I allowed a couple week to past before calling (407) 566-3734.  When calling this number, you'll want to have handy your stateroom number, date of sailing and return phone should you find yourself with a recorded message.

I was later contacted by Cindy at Lost & Found the next day.  Cindy was going to locate my lost and found request form from my sailing and advise with her findings.  I later received a call that Cindy had found a pair of sunglass "clips" and that they match the description.

Very excited, I agreed that the clip was indeed mine.  My clip was received nicely wrapped and in good condition.

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